Shipping Policy

All orders (except pre-orders see below) are processed within 1–3 business days.
Shipping times below refer to the time after your order has been dispatched.

A tracking link will be sent to you via email as soon as your order is shipped.

We offer free standard shipping worldwide on orders over €100
(USA: Free FedEx Premium shipping over €200).

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Pre-Orders

Pre-order pieces are sold ahead of stock arrival and are clearly marked on the product page. The expected ship date is listed on each pre-order product page.

If your order combines pre-order and in-stock pieces, the entire order ships together once the pre-order arrives.

If a ship date changes, we'll notify you by email. You may cancel your pre-order at any point before dispatch for a full refund.

Pre-orders are eligible for our standard return and exchange policy.

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🇩🇪 Germany

DHL Kleinpaket — €3.85
2–4 business days
Free shipping on orders over €100

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🇪🇺 European Union

Standard: Warenpost Premium — €5.99
5–10 business days (via your local postal provider)
Free shipping on orders over €100

Premium: FedEx — €17.99
2–5 business days

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🌍 International (Non-EU)

Standard: Warenpost Premium — €9.99
10–20 business days (via your local postal provider)
Free shipping on orders over €100

Premium: FedEx — €29.99
3–7 business days

Please note: Customs duties or import taxes may apply depending on your country.

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🇺🇸 USA

Premium: FedEx — $29.99
3–7 business days
DDP (Delivered Duty Paid) — no hidden fees
Free FedEx shipping on orders over €200

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Phone Number Requirements

Some countries require a valid phone number for customs clearance and delivery.
If you ship to one of the following destinations, please make sure to enter your mobile number at checkout:

USA, UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, China, India, South Korea, Taiwan, Brazil, Argentina.

Missing or incorrect phone numbers can lead to delays or returns.

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Address Accuracy & Undeliverable Shipments

Customers are responsible for providing a complete and correct shipping address and ensuring the package can be received.

If a parcel cannot be delivered due to:

• incorrect or incomplete address,

• refusal to accept the package,

• or the package not being picked up from the local post office/pickup point,

the shipment will be returned to us.

In this case, a refund may be issued minus the original shipping fee, the return shipping fee and any applicable customs costs.

If you wish the order to be re-shipped, a new shipping fee will apply.